How to Request Your Health Records
Follow these simple steps to submit your request securely:
Step 1: Start Your Request
- Select the button below to submit a secure request and follow the prompts on the screen.
- This link directs you to our trusted medical record release partner, Healthmark.
Step 2: Access the Request Manager
- You will be required to enter your email address.
- You will receive a secure link via email to access the request manager.
- A username and password is not required.
Step 3: Submit Your Request
- Follow the step-by-step instructions on the screen to submit your request.
- Healthmark will process your request.
Step 4: Receive Updates
- You will receive regular emails with instructions until your record is available to download.
Processing and Timing
Please expect processing delays and updates via email once your request has been submitted.
- Standard Medical Record Requests - Generally take about 2 to 3 business days for processing.
- FMLA and/or Disability Forms - Take an average of 7 business days. These forms require more detailed information and approvals from the physician.
What Florida Employers Will Learn in the 2026 Playbook
Learn how leading Florida employers are stabilizing year-over-year healthcare budgets and improving employee retention through smarter benefits design.
Key Takeaways:- Florida-specific cost trends and reform updates for 2026
- Three proven strategies to lower employer healthcare spend
- A 12-month roadmap for measurable savings
- Real-world results from Florida organizations that reversed their cost trends
Our members rank their experience with us 3X better than with traditional healthcare organizations. But don’t take it from us, hear what our members are saying:
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